At okadago, your privacy is taken seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as an okadago player in the Philippines.
Six core commitments that define how okadago handles your personal information.
okadago uses SSL encryption and industry-standard security protocols to protect every piece of personal and financial data you share with us — from registration through to every transaction.
okadago does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, process payments, and comply with Philippine regulations.
As an okadago player, you have the right to access, correct, and request deletion of your personal data. We respond to all data rights requests promptly and transparently.
Payment details processed through GCash, PayMaya, BPI, BDO, and Metrobank are handled by certified payment processors. okadago does not store full card or e-wallet credentials on its servers.
okadago uses cookies to improve your experience, remember your preferences, and analyze platform performance. You can manage cookie preferences through your browser settings at any time.
okadago's data practices comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC).
This Privacy Policy ("Policy") is issued by okadago ("okadago," "we," "us," or "our") and applies to all personal data collected through the okadago Casino platform, including the website at okadago.app and any associated mobile-optimized interfaces (collectively, the "Platform").
okadago is committed to protecting the privacy and personal data of all players, particularly those accessing the Platform from the Philippines. This Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
By registering an account on okadago or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact our support team to request account closure.
Data Controller: okadago acts as the personal information controller in respect of the data collected through the Platform. For all data-related enquiries, please contact us at the details provided in Section 14.
okadago collects personal data that is necessary for the operation of the Platform, the provision of gaming services, and compliance with applicable legal and regulatory obligations. The categories of personal data we collect include:
Sensitive Personal Information: Where okadago collects sensitive personal information as defined under the Data Privacy Act (e.g., government ID numbers), such data is processed only to the extent strictly necessary for identity verification and regulatory compliance, and is subject to enhanced security controls.
okadago processes your personal data for the following purposes:
okadago processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
okadago does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-party vendors engaged by okadago to support Platform operations, including KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software suppliers, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on okadago's instructions and in accordance with applicable data protection law.
okadago may disclose personal data to PAGCOR, the AMLC, the NPC, the National Bureau of Investigation (NBI), or other competent Philippine authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, or sale of all or substantially all of okadago's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments. You will be notified of any such transfer in advance where required by law.
No Third-Party Marketing: okadago will never share your personal data with third-party advertisers or data brokers for marketing purposes without your explicit prior consent.
okadago uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the okadago Platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.
okadago retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with okadago's data disposal procedures.
okadago implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in harm to affected individuals, okadago will notify the NPC and affected players within the timeframes prescribed by the Data Privacy Act and NPC Circular No. 16-03.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by okadago:
To exercise any of the above rights, please contact okadago's Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days, or within such other period as prescribed by applicable law.
The okadago Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. okadago does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, void any wagers, refund any deposits, and delete the personal data in question.
If you believe a minor has registered on okadago, please contact our support team immediately at [email protected] so we can take prompt action.
Some of okadago's service providers, including game software suppliers and cloud infrastructure providers, may be located outside the Philippines. Where personal data is transferred to recipients in other countries, okadago ensures that appropriate safeguards are in place to protect your data, including contractual clauses that impose data protection obligations equivalent to those under Philippine law.
okadago will not transfer your personal data to a country that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
The okadago Platform may contain references to third-party services such as payment providers. okadago is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you access in connection with your use of okadago.
okadago reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, we will provide reasonable advance notice to registered players via email or a prominent notice on the Platform. The effective date of the current version is stated at the top of this document.
Your continued use of the okadago Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by okadago, please contact our Data Protection Officer:
Email: [email protected]
General Support: [email protected]
Our Data Protection Officer will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) days, or such other period as required by applicable law.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through their official channels.
Last updated: 1 January 2026. This Policy supersedes all previous versions.
Your data is protected, your privacy is respected, and your gaming experience is secure. Join thousands of Filipino players who trust okadago for fair, safe, and exciting online casino entertainment. Must be 21 or older.